Return Policy

Leveret Returns and Refunds Policy

We only accept returns for orders placed on www.leveret.com. Unfortunately, we cannot process returns or issue refunds for purchases made through third-party sellers.

Return Policy

  • If you're not satisfied with your purchase, you can initiate a return by following this link within 30 days of purchase.
  • We must receive the returned item(s) within 45 days of purchase.
  • Products marked as clearance, discontinued, final sale, or with similar designations are not eligible for returns, exchanges, or credit. If sent back, these items will not be refunded or returned.
  • Items must be in their original, unwashed, and unworn condition, complete with tags and original packaging. We reserve the right to refuse returns that do not meet these requirements.
  • For U.S. returns, a flat shipping fee of $6.99 will be deducted from your refund unless the item is defective or we made a mistake.
  • For international returns, use a carrier of your choice, preferably one that provides a tracking number.

Important Notes:
- We are not responsible for items that are lost, sent to the wrong address, or shipped with a carrier that does not provide tracking.
- Refunds will only be issued to the original purchaser.
- We cannot process exchanges for gifts if you do not have the order number.

If you have any questions about the return process, please contact us at contact@leveret.com.

How Does the Return Portal Work?

Using the returns portal is simple! Just follow these steps:

  1. Open the Returns Portal: Click on the link provided and log in using the order number you received when placing your original order.
  2. Select Your Items: Choose the items you'd like to return or exchange.
  3. Choose Your Option: - Select whether you'd like to return, swap, or receive store credit.
    - Customers who opt for store credit will receive a 10% bonus. The credit will be sent as a virtual gift card and can be used multiple times until the balance reaches $0.
  4. Download the QR Code: The system will generate a QR code for USPS. Download this code for easy drop-off.
  5. Drop Off Your Items: Take your return to the nearest USPS drop-off location shown in the portal.
  6. Await Confirmation: Once we receive and verify your returned items, your refund, exchange, or store credit will be processed.

If you don’t hear from us within the expected time frame, please contact us at contact@leveret.com.

Still Have Questions?

If you have any further questions, feel free to contact us at contact@leveret.com.